Policies & FAQ

To buy books for your store: sunrise@paradise-systems.com 

Ordering & Shipping:

  • We ship worldwide.
  • Shipping within the US is a flat fee of $3 for most orders and $5 for medium to large orders.
  • International shipping determined by item quantity at checkout.
  • We will email you when you order has shipped, within 10 business days of when you placed your order.
  • Once your order has shipped, delivery within the US in in 3-10 days, internationally within 2-4 weeks.
  • We offer rush shipping on a case by case basis. Email us at sunrise@paradise-systems.com for details.  

Claims:

  • Once your order has been placed it cannot be cancelled, but we can make changes to your order if you email us before we send you a shipping confirmation. Once your order is shipped, it cannot be changed.
  • If you’ve waited longer than our estimated shipping times and you believe your package may have been lost, please email us! 
  • We want you to be happy with your Paradise Systems books, so if you are unsatisfied in any way, contact us and we'll work to find a solution.

Privacy:

  • We will not share your information or use it for anything besides contacting you about new, exciting developments at Paradise Systems HQ.

 

订购和发货:

  • 我们全球发货。
  • 美国国内大多数订单固定收费 $3 , 中型到大型订单收费 $5
  • 国际运费将在付款时根据订单数量决定。
  • 下单后10个工作日内, 我们将于订单发货时邮件通知您。
  • 订单发货后,美国境内送达时间为3-10天,国际为2-4周。
  • 我们提供加速送货定制服务,具体情况请邮件咨询:sunrise@paradise-systems.com 

申明:

  • 下单后不能取消,但如果您在收到发货确认之前邮件联系我们,我们能够对订单做出改变。
  • 订单一经寄出,便不能够更改。
  • 如果您等待的时间长于估计送达时间,且认为包裹有遗失的可能,请邮件通知我们。
  • 我们希望您能够喜欢格物天下的书籍,如果有任何不满意的部分,请联系我们,我们会尽力找到解决办法。

隐私保护:

  • 我们不会泄露您的信息,亦或将其用于除告知您格物天下总部新的,令人兴奋的进展外的任何目的。

 

Paradise Systems HQ
221 Suydam St 3R
Brooklyn, NY 11237